IT Support Expert - Equity Derivatives Cash Trading at Talan USA

New York, NY, United States of America

Posted on May 02 2019 (17 days ago)




Talan USA is the American subsidiary of Talan, a French consulting firm with more than 2000 employees worldwide, and locations in eight countries (four continents). In 2018 and for the 4th consecutive year, Talan has been recognized with the “Great Place to Work” award.

Talan USA offers employees a dynamic work environment, growth opportunities and a competitive compensation package, including generous paid time off, health and 401K plans.

Each Talan consultant will join one of our two divisions: IT Consulting or Business Consulting and will be working at our client sites.

Our success is measured by both our employee and client satisfaction, which is our priority.


Talan USA is actively recruiting for a Technical Support expert who will work in the High Touch, Retail market making department of our client supporting the trading applications developed internally for cash trading: Equity Derivatives. This role requires a high level of technical skills in UNIX.

Communication (oral and written) is key as the team is directly facing the front office. Basic knowledge of financial products (Cash Equities) is required. Tasks performed by the team range from creating user credentials to be able to use trading systems, to testing advanced new functionalities on the trading applications. The role includes a decent amount of coordination between dev, support and trading.


  • Essential duties and responsibilities include the following. Other duties may be assigned. 
  • Supporting the trading desk and solving time-sensitive issues 
  • The liaison between the front office and the development teams 
  • Regular communications with an extensive client base to provide status updates, successful solutions as well as documenting all activities for future reference 
  • Managing communication/relationship with 3rd party vendors
  •  Implementing releases and deploying fixes on the production environments

Required Qualifications

Technical Skill Set

Required: UNIX

Desired: Python, Perl

Required Education and Experience

  • Previous experience in Cash Equity environment
  • 5-6 years of experience in Front Office Support

Company’s Benefits

Talan’s offices are located in Union Square, right in the center of Manhattan.

Our company benefits include:

  • Competitive salary
  • 401(k) retirement plan with company matching
  • 3 weeks of paid vacation per year at hire and up to 5 weeks according to seniority (annual untaken vacation days are cashed out)
  • Eight paid holidays
  • 5 sick and 2 personal days
  • Company health, dental and vision insurance plans
  • Other benefits such as, commuter/transit benefits, Flexible Spending Account (FSA) and other company perks.


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