Responsibilities

·        Manage all levels of Servers within EF Kids & Teens service environments which consist of corporate datacentre and Amazon cloud

·        Include implementation of monitoring, reporting, deploying, refining and automating configurations on all server resources, and working with external and internal users on server issue troubleshooting

·        Participate on the regular review, planning, audit of our hosted infrastructure for strategy and implementation

·        Perform these responsibilities as an individual and as part of the team

·        Diagnose and address issues in a timely and effective manner

·        Act as technical expert to support application developing team in terms of server scaling and bring the designs from concept to production

·        Continually think and challenge existing processes to improve efficiency, create and update our server standards and ensure that the server is deployed to these standards

·        Assist in network administration on our network in corporate datacentre and Amazon cloud

·        Work closely with regional & global IT support teams to resolve or follow up any IT support requests

·        In a secondary role, the system engineer will be expected to provide support extending beyond server in corporate datacentre and Amazon cloud

Skills & Experience

·        Bachelor degree relatively in computer science and technology

·        Minimum 6-8 year relevant experience in an enterprise environment supporting server and IT infrastructure

·        Minimum 3 year experience working with Amazon Web Services and/or Cloud based systems

·        Thorough understanding of web server, middleware/application server, database

·        Proven administration experience on major operation systems (Windows, Linux), scripting language (Perl, Shell, Powershell), virtualization, storage, disaster recovery

·        Extensive experience on automated server and network monitoring and alerting systems (Zabbix, Nagios, etc)

·        Expert experience of networking services of AWS on a theoretical and practical level (EC2, EBS, VPC, Security Group, ELB, Auto Scaling, AZ, CloudWatch, etc)

·        Strong background in maintaining and supporting virtual environments and virtual networking

·        Hands-on experience implementing, supporting and designing clustered web server (IIS, nginx, etc), Cache server (Memcached, Redis), file server, Middleware server (RabbitMQ, ElasticSearch, WSO2 ESB, Identity Server 3/OpenID for SSO, WSO2 BPM)

·        In-depth knowledge of the OSI model and IP protocols (BGP, OSPF, MPLS, RSVP, ISIS), is highly desirable;

·        Very strong problem solving and troubleshooting skills including ability to perform root cause analysis

·        Comprehensive verbal and written communication skills in English and Mandarin

·        Strong organizational skills and ability to manage a diversified workload

·        MCSE, Linux or AWS SA certified is a plus