Senior DevOps Engineer at Zendesk

Dublin, Ireland

Posted on Mar 03 2017 (about 7 years ago)

Zendesk is a rapidly growing company with an amazing product and exceptional employees. We’re looking for a dynamic DevOps Engineer to join our growing Devops team in Dublin (IE), Montpelllier (FR) and Copenhagen (DK) !

As part of the Devops team at Zendesk you’ll solve problems relating to mission critical services and build automation to prevent problem recurrence.  Our mission is to accelerate product engineering productivity without sacrificing reliability.

What you get to do everyday:

  • Solve complex problems and provide simple elegant solutions
  • Build and improve the tools we use to run an Alexa top 400 website with over 75,000 customers
  • Participate in engineering sprints along with the Engineering teams
  • Collaborate with your Operations teammates in Copenhagen, Dublin, Melbourne, and San Francisco
  • Improve our configuration management tooling and infrastructure
  • Design and enhance deployment pipelines for releasing new code and configuration into production
  • Contribute to making our infrastructure simple, reliable, and easy to operate
  • Analyze performance, usage patterns and capacity constraints and tune our underlying systems
  • Use a wide variety of technologies, wear lots of hats (actual hats optional)
  • Conduct periodic on-call duties using a follow the sun model
  • Work in an agile development environment and believe that pragmatism always triumphs over dogmatism

About you:

  • BS degree in Computer Science or related technical field, or equivalent practical experience
  • Strong coding skills in at least one programming language, and a desire to pick up more (we work primarily in Ruby, Python and golang)
  • Have solid understanding and experience of building world class production services in cloud provider (AWS and Google Cloud) and colocation platforms
  • Expertise in designing, analyzing and troubleshooting large-scale distributed systems
  • Systematic problem solving approach, coupled with a strong sense of ownership and drive
  • In-depth knowledge of at least one configuration management tool
  • Experience with one or more of the following datastores (MySQL, Memcached, MongoDB, Hadoop, RIAK)
  • Extensive experience working with Unix/Linux systems and a deep knowledge of all layers of the networking stack
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth. Based in San Francisco, Zendesk has operations in the United States, Europe, Asia, Australia, and South America. Learn more at www.zendesk.com.

Individuals seeking employment at Zendesk are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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