System & Network Adminitsration Coordinator at Passerelles Numériques

Phnom Penh, Cambodia

Posted on Nov 30 2015 (about 1 year ago)

Visas:

Business VISA provided by our NGO

BACKGROUND OF OUR NGO

Passerelles numériques, a non-profit organization, is dedicated to helping as many young people as possible from disadvantaged backgrounds obtain education and qualified employment in the IT sector.

Established in Cambodia, the Philippines and Vietnam, Passerelles numériques currently trains 537 students and aims to train 750 in the next three years. PN employs 96 people based in these three countries including a small team in France.

Passerelles numériques relies on the financial and skills sponsorship of several corporate partners such as Accenture, Econocom-Osiatis, CA Technologies and Microsoft and also receives support from individual donors.

In Cambodia, Passerelles Numériques delivers a two-year IT training with two majors: Systems & Network Administration (“SNA”) and Web Programming (“WEP”). Every year 100 underprivileged students from 18 provinces are selected and then divided between the SNA and WEP specializations; the latter are handled by two separate teams within the Training Department.

Web sites: http://www.passerellesnumeriques.org

MISSION

Passerelles numériques Cambodia (PNC) is looking for his/her SNA Training Coordinator, based in Phnom Penh. This role has 2 main components:

- Ensure the delivery of the SNA program and its quality, following the overall curriculum directives and guidelines

- Be the SNA advisor for PNC (150 laptops, 5 servers, 2 internet connection, full network infrastructure for the school building)

Reporting to the PNC Training Manager, s/he will work in close collaboration with the other PN centers and with the Education & Social mission Manager based in Paris. S/he will also interact closely with the Center General Manager for his role as SNA advisor.

RESPONSIBILITIES

The SNA training Coordinator duties include:

SNA Training coordination for PNC

  • Define and develop the curriculum (such as MS/Linux OS, IT maintenance, network technology (CISCO)) in collaboration with trainers and the Pedagogy Advisor

  • Plan for the delivery of the program and the teaching activities, manage the trainers in preparing courses and delivering courses

  • Ensure follow-up of each student’s education

  • Coordinate trainers’ input of student record and participate with and represent SNA trainers at meetings

  • Participate in supervision of students’ exams, internships and schooling

  • Maintain accurate job market knowledge and business needs with the help of the External Relationship department

  • Lead strategic thinking for SNA curriculum future and regularly update course content based on market needs and PN experience

  • Relay to the SNA team, the work performed by educational team

Team management

  • Recruit SNA trainers

  • Set up on-going evaluation & monitoring

  • Lead the team and coordinate collaboration with other PNC teams

  • Organize and plan trainers’ work

  • Define and implement the technical and academic training plan, with the help of internships provided by our business partners

  • Contribute to his/her team members’ appraisal with PNC Training Manager

SNA Advisor

  • Lead all interaction between the centers on curriculum and content of SNA courses

  • Encourage and share best practices, setup program standards and common teaching practices in coordination with the Pedagogy Advisor

  • Assess support needs for the SNA trainers and IT administrators

  • Enhance and standardize PN IT infrastructure

  • Manage the licenses and service agreements PN have contracted (it included Microsoft licenses, Avast licenses, Bluehost service, Google for education, Cisco resource center, Siteground hosting)

  • Provide consulting / architecture insights / guidance to IT administration teams

  • Organize missions with short-term volunteers (from PN partner companies or individuals) to improve internal IT infrastructure and SNA abilities

  • Advise centers and propose solutions to centers’ needs

QUALIFICATION AND REQUIREMENTS

  • Excellent knowledge of IT maintenance and architecture, operating systems Microsoft/Linux, network technology

  • CISCO certification desired

  • At least 4 years’ experience in systems and network administration

  • At least one experience of team management

  • Experience in teaching is a plus

  • Demonstrate IT business intelligence (stay up to date with technology evolution)

  • Ability to work in a multicultural environment

  • Organized and logical

  • Strong interpersonal skills and able to develop talent

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