Posted on Apr 19 2016 (about 1 year ago)
Booking.com BV is looking for a User Researcher that will be given the freedom to make meaningful and measurable improvements to our top rated, rapidly growing products. Your user insights about our apps and websites will help the business understand opportunities and challenges for growing Booking.com on all platforms. Most of your concrete advises will be centered on the optimization of user experience for the visitors of our website.
You will be responsible for deciding what method to use, which data to capture, and how to interpret and communicate the results to your colleagues, all done in a fast paced and agile environment. Your personal toolkit is composed of a variety of methods, including, but not limited to, focus groups, traditional one-on-one usability interviews, surveys, and data analysis. You will focus on short-term conversion and commission and long-term customer loyalty.
You will be traveling occasionally across the world to conduct research and will be working with and international team of usability and analytics specialists, product owners, designers and developers on a daily basis. This position is located in our headquarters based in Amsterdam, The Netherlands.
We are a performance-based company that offers career advancement and lucrative compensation. We also offer what we call the “Booking Deal” with other competitive perks and benefits.
This position is open to worldwide candidates and in the case of relocation, we will assist you with a generous relocation package, ensuring a smooth transition to working and living in Amsterdam. We have successfully relocated 200+ Technology professionals to Amsterdam in the last year!